The problem with traditional user instructions

Everyone has purchased something and rather than a comprehensive, easy to understand set of instructions accompanying it, there is a scrappy piece of paper with a few poor quality images that are not easily understood.

Even the best examples of instructions, such as those from IKEA, can still leave people confused and frustrated.

Part of the problem with this is that work, assembly or service instructions have traditionally been created in 2D. Since the world is three dimensional, some people struggle to interpret these 2D instructions. One solution to this that has become more popular is using videos, but these are still flat (you can only see from the angle of the camera) and bring their own additional problems when creating them.

It would be great if your end users could rotate your product around themselves to see it from any angle they want? Forget squashed, hard to see detailed views, just have the user zoom in to the area of interest to really appreciate your product.

An additional increasing concern for companies is their sustainability. Printing and shipping thousands of paper instructions and manuals is not ideal for the impact your company has on the environment. This impact can get magnified if you have to print multiple versions for different languages and if you need to reprint due to mistakes or a design change.

The Solution..

When you present your instructions with Cadasio your end user will be able to interact with your models, seeing it in full 3D, which can help increase comprehension. The steps that you create in Cadasio represent those that you would traditionally show in the 2D manual, however your end user can rotate and zoom to further clarify if required. The automatic animation between steps will bring your product to life and because its in 3D you will able to use less text, reducing translation costs.

With the use of links you are not confined to just linear step by step instructions, you can jump back and forth to different steps or even to a completely different set of instructions, or web page.

There are addins available for the most popular CAD applications, which means you are repurposing your CAD data thus allowing you to update your instructions when a design changes. This saves rework but also means the instructions can be started much earlier on in the products life cycle.

Become greener by reducing printing. Projects created in Cadasio can be embedded easily onto your own website and shared with a QR code or even used in authoring programs that create web content such as Adobe Robohelp and MadCap Flare which may mean you go completely paperless for your technical communications.

You can get started with Cadasio for free, so why not create an account and see if it can bring your instructions to life.

Try Cadasio for free today